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Grade & Salary Structure in ITES/BPO Industry

Last post July 14, 2008 01:28 AM by nirosh_best. 1 repiles.

June 12, 2007 12:45 PM 1
Total Posts: 57
Join Date: August 23, 2006
Rank: Manager
Post Date: July 14, 2008
Posts: 57
Location: United States

Grade & Salary Structure in ITES/BPO Industry

Dear friends,

I will be thankful if you can give your inputs on the following with reference to call center industry:

1.organization structure in terms of grade and positions.
2.Salary ( or salary band ) for different levels like customer care agents, Team Leaders,Ops Manager etc
3.Salary components and their interlinkage. Monthly and annual benefits.Any other benefits,loans etc
4. Qualification and experience required for different levels.
5.Any e-group for HR people in ITES industry
6. Any sites providing info on ITES industry

Regards

Sanjay Mewar

July 14, 2008 01:282
nirosh_best
Total Posts: 1
Join Date: August 23, 2006
Rank: Beginner
Post Date: July 14, 2008
Points: 5
Location: United States

Re: Grade & Salary Structure in ITES/BPO Industry

hi sanjy..!

just go to this site and see weather your findings are there!!!!!


http://64.233.169.104/search?q=cache:yr8f_Ho3Ww0J:www.solutionexchange-un.net.in/emp/cr/res22080603.doc+BPO+industry+structure%2Bvocation&hl=en&ct=clnk&cd=1&gl=lk&client=firefox-a




good luck
Nirosh